General Terms and Conditions of Business

I. Contractual conclusion
All quotations issued by Airportparking (Switzerland) AG are non-binding unless otherwise explicitly stated. Mailing of the booking by Airportparking (Switzerland) AG constitutes a binding quotation for contractual agreement. The contract only comes into effect through respective confirmation by Airportparking (Switzerland) AG, which is generally issued within 24 hours of a booking request. If a third party makes the booking, they are jointly liable - in addition to the customer - for all contractual obligations of the customer. The entitlements arising from the contractual relationship are exclusively held by the customer and can only be transferred to a third party following receipt of agreement from

II. Scope of service 
Airportparking (Switzerland) AG makes available to the customer an unmanned parking space with no protection against the elements in the car park areas leased by it, for the duration of the rental agreement and exclusively for parking purposes. Surveillance and safe-keeping are not objects of the contract. There is no entitlement to a specific parking space. Furthermore, the agreed scope of service includes transferral of the vehicle from the airport to the car park and back. The respective arrival and department times must be quoted by the customer within the framework of the booking. The customer must inform Airportparking (Switzerland) AG of any subsequent change to the transfer times in good time and at least 12 hours in advance. The customer undertakes to inform Airportparking (Switzerland) AG in good time of any cancellations, booking amendments, flight number changes and lengthy delays to the return flight. The customer is responsible for ensuring that they arrive at the terminal in good time. If the customer does not in fact travel but the customer's vehicle has nonetheless been driven away from the airport by Airportparking (Switzerland) AG, an administrative fee of CHF 50.00 shall be charged. Airportparking (Switzerland) AG shall therefore not be responsible for any late arrival of the customer at the airport. For the purpose of relocating the vehicle it may be necessary to travel a maximum of 20 kilometres with the vehicle.

III. Prices and terms of payment 
The prices quoted by Airportparking (Switzerland) AG are always binding. Decisive is the price listed in the booking and confirmed by Airportparking (Switzerland) AG within the framework of the booking confirmation. All prices quoted include the valid statutory sales tax. The agreed parking fee falls payable at the agreed vehicle handover time at the latest and must be paid by the customer. Periods exceeding the agreed parking duration shall be charged according to the respective valid tariffs. Each day started shall be calculated as a whole day.

IV. Cancellations, booking amendments and retrospective changes to booked services 
It is possible to cancel service bookings prior to the parking period commencing, free of charge. Cancellation must be submitted in writing to Airportparking (Switzerland) AG. The point in time of cancellation shall be determined based on the time of receipt of notification by Airportparking (Switzerland) AG. Airportparking (Switzerland) AG must be advised of any booking amendments (earlier or later return flights) made during the trip by email, sent to This notification must be submitted no later than 12 hours prior to landing in Zurich. In case of booking amendments for which no notification is provided, no liability shall be accepted and the customer must anticipate waiting for an unspecified period whilst the vehicle is readied accordingly. Furthermore, amendments without prior notification shall be subject to a charge of CHF 50.00.

V. Liability
Liability of Airportparking (Switzerland) AG and its legal representatives and vicarious agents is expressly excluded. An exception to this is liability for damages due to injury to life, limb or health as well as any other damages for which Airportparking (Switzerland) AG or its legal representatives or vicarious agents are culpable as a result of gross negligence or malice in relation to any contractual violation. Airportparking (Switzerland) AG shall not be liable for damage to vehicles parked in its car parks, or for any theft of vehicle contents. Furthermore, Airportparking (Switzerland) AG shall not be liable for any vehicles stolen from the car park. If a vehicle should fail to start as a result of a technical defect then the customer shall be responsible for implementing the respective measures (TCS). If the vehicle fails to start following TCS intervention, Airportparking (Switzerland) AG shall not be liable for any return journey or accommodation costs (taxi, hire car, hotel). No liability is accepted for technical or mechanical failures that arise once the vehicle has been handed over, or prior to its return. Any repairs are the responsibility of the customer. Vehicles that do not start due to low or empty batteries shall be jump started by us, without any guarantee of their subsequent functionality. A subsequent battery replacement is excluded and shall be rejected. In the event of a key being lost by Airportparking (Switzerland) AG, the customer shall be provided with a vehicle for the journey home, a spare key shall be collected from the customer within an expedient period and the customer's vehicle shall be driven to them. Airportparking (Switzerland) AG shall also bear the costs of obtaining a replacement key. Replacement of the ignition lock and door lock is excluded. In the event of damages to customer vehicles (wear and tear, technical defects, stationary damage, force majeure, vandalism, etc, excluded) being caused and reported by personnel of Airportparking (Switzerland) AG, the customer shall receive the sum stipulated by the insurer. Excluded are further claims on the part of the customer, such as a replacement vehicle, bonus loss, compensation for inconvenience and all other claims that are not covered by the insurance policy of Airportparking (Switzerland) AG.

VI. Failure to supply a vehicle key and unpaid parking fees 
The customer undertakes to supply the vehicle key at the point of vehicle handover (prior to the departure flight) to Airportparking (Switzerland) AG in car park P3, storey 2 and to pay the respective parking fee. In the case of vehicles that are handed over without a vehicle key, an administrative charge of CHF 200.00 shall be charged in addition to the parking fee payable. The parking fee and the administrative charge shall be paid upon return to the Airportparking counter. If this balance is not settled upon return to the Airportparking counter then the customer shall receive an invoice demand for the amount. Furthermore, in the case of vehicles left without a key, Airportparking (Switzerland) AG reserves the right to have vehicles towed away by Flughafen Zürich AG at the cost of the customer.  VII. Data Privacy Policy

Data protection notice

The protection of your personal data and privacy is very important to us. We process your data solely on the basis of the statutory provisions (the EU DGPR and the Swiss Federal Act on Data Protection). The following details are provided in order to inform you of the most important aspects relating to the processing of data on our website.


Our website uses small text files known as “cookies”, which are placed on your device by the browser. These text files do not cause any damage, and their purpose is to make what we offer to you more user-friendly.

Some cookies remain stored on your device until you delete them. By allowing a cookie to be placed, you make it possible for us to recognise your browser when you next visit us.

If you would prefer not to do this, you can adjust your browser settings so that you are notified whenever a cookie is placed, and you have to give your approval. If you deactivate the cookies in your browser, this may limit the functionality of our website.

Server Log Files

The website provider automatically gathers and stores general data and information in server log files, which are transmitted automatically by whichever browser you are using. The following information may be collected:

1. The type and version of browser being used

2. The operating system being used by the accessing system

3. The website and sub-site from which the system accessing our website has originated (referrer)

4. The date and time of access

5. The IP address

This data and information is gathered anonymously and may be evaluated; the aim of this is to increase data protection and data security. The anonymous server log details are stored separately from the other personal details provided by the person concerned.

We do not draw any conclusions about you personally from these general items of data and information. Data and information collected in this way is used only to analyse the functionality of the website, and (by request) to provide law enforcement authorities with the necessary information in the event of a cyberattack.

Google Analytics

This website uses functions provided by the Google Analytics web analysis service, which is supplied by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses “cookies”, which are text files that are stored on your computer and allow your use of the website to be analysed. The information generated by the cookie about your use of the website is usually transmitted to a server belonging to Google in the USA and stored there. More information about how Google Analytics deals with user data is available in Google’s Data Protection Declaration:

You can prevent the storage of cookies by adjusting the relevant setting in whichever browser you use.

You can also prevent Google registering or processing the data generated by the cookie and relating to your use of the website (including your IP address) by downloading and installing the browser plugin available via the following link:

You can prevent Google Analytics registering your data by either installing a browser add-on ( ) or by setting an opt-out cookie (Link -> reference to technical documentation on Google Analytics opt out cookie).


On our website, we use the “+1” button supplied by Google+ from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter called “Google”. Every time our website is called up, equipped with the Google+ component, the component causes the browser you are using to download an appropriate “Google+” display from Google. This allows Google to know which specific page of our website you are visiting. If you are logged in to your Google account at the same time, Google can record information about any website you recommend to others, together with other information and data, if you use the +1 Button to confirm. If you would like to prevent Google from recording the data and information as much as possible, you must check that you have logged out of your Google account before you visit our website.

You can access the data protection information for “Google+” at .


We use components from the provider on our website. Facebook is a service provided by facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

Every time our website is called up, equipped with the Facebook component, the component causes the browser you are using to display the downloaded component on Facebook. This allows Facebook to know which specific page of our website you are visiting.

If you are logged in to your Facebook Account while you are visiting our website, the component collects other details about your visit to our website and assigns them to your account. If you click “Like”, for example, or if you make some comment, this information is transmitted to your personal user account on Facebook and stored there. In addition, the information that you have visited our site will also be passed on to Facebook. This takes place regardless of whether you click on the components or not.

You can prevent Facebook transmitting and recording information and data about you and your behaviour on our website by logging out of Facebook before you visit our website. Further information about data protection for Facebook is available via the following link:


We use components from the provider Twitter on our website. Twitter is a service provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

When our website is called up, your browser downloads the components necessary for display by Twitter. This step provides Twitter with information about the visit to our website. Further information is available in the Twitter Privacy Policy, at .


On our website, we use components from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, which is a subsidiary company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you call up a page containing a YouTube video, this creates a link in the enhanced data protection mode to YouTube and the available content is displayed through your browser. If you are logged on to your YouTube account at the same time, additional information and details about your personal YouTube account are also assigned. You can prevent this happening by logging out of your YouTube account before you visit our website.

Further information about data protection for YouTube is available via the following link:


Our website includes functions relating to Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA). If you are logged in to your Instagram account, you can link the content from our pages to your Instagram profile by clicking on the Instagram button. Instagram can assign your visit to our pages to your user account.

Further information is available from the Instagram Data Protection Declaration, at:

Online Shop

The purchaser details listed below are stored to make the purchasing process easier and to facilitate the subsequent order handling process:



Street and house number

Additional address details

Postcode, town and country

E-mail address

Telephone number

IP address

Credit card details are stored by the Payment Service Provider only.

The details supplied by you are stored and processed to fulfil the contract only. We would not be able to conclude a contract with you in the absence of these details. Transmission of the details to third parties only takes place in the case of payment service providers, for the purpose of debiting the purchase price. Similarly, the details necessary for delivery will also be made available to the transportation company tasked with this duty.

Should the order be cancelled (the contract fails to be concluded), the stored data is deleted. In the event that the contract is successfully concluded, all the data arising from the contractual relationship will be stored until the expiry of the statutory period of retention.

Data processing takes place exclusively on the basis of the statutory provisions included in the EU GDPR.

è Note re. data transmission in relation to a creditworthiness check (e.g. Credit Reform). This is rather unlikely within our Group.


You can order our newsletter through our website. In this case, we need your e-mail address and your consent, confirming that you wish to receive our newsletter at regular intervals.

Once you have registered, you will be sent a confirmatory e-mail with a link, through which you can confirm your registration (double opt-in).

You have the right to unsubscribe from the Newsletter at any time. Please send your notice of cancellation to We will then delete your details immediately and you will receive no further Newsletters from us.

Contact form

You can choose whether to contact us via the contact form or through our published e-mail address. The personal details transmitted to us in this way will be stored automatically and processed so that we can contact you. Your personal details will not be passed on to third parties.

Information, recall and deletion

Please contact us if you have any questions regarding the collection, processing or use of your personal details. You have the right of correction, deletion, restriction, data portability, revocation and objection. You also have the right to correct or delete incorrect personal data as long as there are no statutory duties of retention to the contrary.


Company, telephone number and the person responsible for data protection, if available

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